Returns & Refunds

At Modern Niche Hub, customer satisfaction is our top priority. If you receive a damaged product, we’re here to help. Please review our refund policy below:

Refund Eligibility
Free Refunds are only accepted for wrongly delivered products or damaged products. If the product is damaged due to negligence or mishandling on the part of the customer, a refund will not be issued.

Conditions for Refunds
To be eligible for a refund, the product must be returned in its original packaging along with the airway bill (AWB) as it was received.
Applicable Return Cost will be deducted from the Bill Amount


Proof of Damage
For products damaged during delivery, we require proof in the form of photos or videos showing the damage. This proof must be submitted to our customer support at customer.modernnichehub@gmail.com


Timeframe for Refund Requests
You can request a refund for damaged products within 7 days of delivery. Refund requests made after this period will not be accepted.


Return Shipping
If your refund request is approved, we will provide instructions on returning the damaged product. Please ensure the product is securely packaged to avoid further damage during return shipping.


Processing of Refunds
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a week or few Business days.


Contact Information
For any questions or concerns regarding our refund policy, please contact our customer support at customer.modernnichehub@gmail.com

Thank you for shopping with Modern Niche Hub. We are committed to ensuring a positive experience for all our customers.